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in Southfield, MI
Staffing Coordinator - Full-time
•30 days ago
Hours | Full-time |
---|---|
Location | 283 - 48037 Southfield, Michigan |
About this job
Home Instead Senior Care helps seniors live safely and independently in their home. We are the world's trusted source for non-medical services and home care for seniors. We are seeking a multi-talented, professional and caring individual.
The right individual for the Staffing Coordinator position will have staffing experience, and the ability to work during office hours of Monday through Friday 8:00 am-5:00 pm.
Responsibilities:
- Answer each incoming call in a friendly, professional and knowledgeable manner.
- Field new client inquires over the phone in a knowledgeable manner.
- Create and maintain client and CAREGiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
- Coordinate and maintain CAREGiver and client schedules on a daily basis.
- Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
- Follow up with all client and CAREGiver issues to ensure their problems are resolved.
- Enter and maintain accurate client and CAREGiver records in the software system.
- Working independently, maintain confidentiality of information and meeting deadlines.
- Maintain regular attendance at the office to execute job responsibilities.
- Demonstrate open and effective communication.
Benefits:
- Salary paid twice per month through direct deposit.
- Dental, vision insurance and IRA after 90 days of employment.
- Paid vacation days after 90 days of employment.
- Month bonus incentives after 90 days of employment.
- Company car during working hours for work related activities.
Qualifications:
- High School Diploma or GED, Bachelor's degree preferred.
- Previous geriatric, management, or staffing experience are preferred.
- Excellent problem solving skills and ability to learn new tasks quickly and to handle a fast paced challenging environment.
- Proficient with computers and Microsoft Office
- Experience with handling client concerns and a strong desire to provide the highest quality service.
- Being organized, detail oriented, ability to multi-task, and demonstrate excellent oral and written communication skills and the ability to listen effectively.
- Meet or exceed minimum qualifications for each of the following checks: criminal history, motor vehicle driving record and drug test to be bondable.
- Must be at least 21 years of age.
- Must hold a valid driver's license and active automobile insurance.
- Professional integrity with no history of abuse toward a person.
Hiring Process:
- Qualified candidates will be called to conduct a phone interview.
- Those who fit the culture of the company and meet the requirements of the position will be invited to an in-person interview.
- Those who excel on the first in-person interview will be invited to a second in-person interview.
- Once a candidate has passed through all interviews, references have been checked, and the candidate has successfully passed a background screening check, candidates will be invited back for a third assimilation interview to meet the staff and review the details of a job offer.
- If the offer is accepted, the candidate will proceed through orientation and then complete our CAREGiver training program before beginning their role-specific training.
Interested candidates should email their resume and salary requirements to Kyla.Sandomierski@homeinstead.com or call
(248) 203-2273 for questions.
Each Home Instead franchise is independently owned and operated.