Floor Care Engineer

Hyatt Regency Milwaukee

This is a career opportunity with Interstate Hotels & Resorts.

Shampoo and treat carpets in guest rooms, hallways, and common areas. Follow preventive maintenance team to clean carpets and assemble rooms for guest use.

Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required.

Maintain, repair and clean all guest rooms in accordance with the property room preventative maintenance procedures, and standard guidelines, with focus on floors and carpets.

Perform miscellaneous minor repairs and perform general cleaning of all guestrooms.

Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.

Welcome and acknowledge all guests according to company standards, and anticipate and address guests’ service needs. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested.

Follow guest room preventive maintenance checklist for each room. Concentrate on carpet and floor care for rooms.

Individually complete rooms preventative maintenance process. Upon completion, rooms should be clean and all equipment and materials removed from the room.

Complete rooms preventative maintenance process for guest rooms in efficient and effective manner as measured by individual rooms inspections performed by the Director of Engineering.

Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines.

Address guests' service needs in a professional, positive, and timely manner.

Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

and to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.