Administrative Assistant

• Greet and Welcome each visitor in a friendly, professional and knowledgeable manner.
• Answer incoming phone calls and properly distribute them to the correct department.
• Demonstrate professional, open and effective communication with owner, colleagues, and caregivers.
• Make sure Home Instead Senior Care standards are met and upheld.
• Work with other team members to coordinate various aspects of client care.
• Maintain excellent consistent communication with managers making sure all communications are properly handled.
• Adhere to all company policies, procedures, and business ethics codes, to make sure that they are communicated and implemented within the team.
• Determine each visitor's purpose in a pleasant manner and promptly notify the proper department.
• Help each department with any assigned duties or tasks that need to be completed.
• Assist with the Hiring process for new caregivers, duties may include fielding employment inquiries from prospective Caregivers and moving applicants through the paperwork process
• Assist in making phone calls to caregivers for updated expirations and also for meeting notifications
• Assist the Staffing Director in scheduling duties as well as Clear Care alerts and take appropriate action to ensure client satisfaction.
• Enter and maintain accurate client and caregiver records in the operating system
• Ensure Home Instead Senior Care standards are met and upheld.
• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with owner, colleagues, and caregivers
• Participate in quarterly meetings
• Perform any and all other functions deemed necessary
• All calls answered by 2nd ring.

Each Home Instead franchise is independently owned and operated.