Customer Account Coordinator

• Review and analyze customer supplied data. Create and alter Macros in Microsoft Excel.
• Interpret and manipulate data for output and use in production.  Creation of Print Guides for pre-press and detailed documents that facilitate post-press manufacturing requirements.
• Estimate weights for each unique distribution within a job.
• Calculate efficient and appropriate packing and shipping requirements, determining best way to ship products safely.
• Prepare Address Lists with Distro Numbers, Box Sizes, and Box Weights.
• Create upload documents for Fulfillment Software.
• Import Tracking into Customer Documents.
• Troubleshoot and proactively solve for successful outcomes while jobs are in progress.
• Effectively communicate with Sales and Customer Service team members.
• Serve as a liaison to various operational areas including but not limited to Scheduling, Purchasing, Prepress, Press, Finishing, Kit Packing, Fulfillment and Distribution.

• HS diploma or equivalent and 1 to 3 years of experience in large format printing, distribution, corrugate, and/or finishing. 
• Proficient in Microsoft Office Tools (Outlook, Word, Excel, Access) and office equipment.
• Strong math skills required.  
• Command of visual-spatial abilities a plus.
• Must be self-motivated, detail oriented, and possess good follow-up skills and excellent communication and organizational skills.
• Candidate must be highly competent with all Microsoft Office applications. 
• Strong Excel knowledge is a must. Proficiency with database applications such as Access strongly preferred.
• Qualified candidate must have a general understanding of the print process.  Experience in a Point of Purchase (POP) manufacturing environment strongly preferred.
• Must command the ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• A self-starter requiring little day-to-day direction.  
• Has the ability to work both independently and collaboratively.  Able to thrive in a team environment.

** Position is hourly, hours are M-F 8am-5pm with overtime as required **

 

We offer excellent benefits to eligible employees, including 401(k) and profit sharing plans, holidays, vacations and more.

Quad/Graphics is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.  The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Drug Free Workplace