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About this job

Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:
The Barista will be responsible for creating beverages, providing snacks, and taking orders for customers in our Café Latte.

Job Description: QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
  • High School diploma/On the Job Training
  • Customer service or retail experience preferred
  • Excellent communication, organizational and interpersonal skills with the ability to maintain energy & enthusiasm
  • Command of the English language, written and verbal
  • Must have basic math skills for money handling
ESSENTIAL FUNCTIONS:

1. Greet and serve all guests in a positive and friendly manner.

2. Follow predetermined instructions regarding recipes and quantities, following drink specifications exactly.

3. Prepare coffee and food orders effectively as they are received.

4. Must follow accepted procedures for product handling and storage. All items are to be rotated and changed when needed.

5. Never touch ready-to-consume products with your bare hands. Use tongs, gloves or deli paper. Ice is considered a food item and should be handled as such.

6. Rinse and sanitize all equipment before and after each use.

7. Maintain a neat and organized work station (including freezers, coolers, countertops and floors) to ensure a safe and sanitary work environment.

8. Communicate with the Manager on duty about any problems or complaints.

9. Establish and maintain good working relationships with manager, co-workers and other departmental staff.

10. Be aware of food and product inventory to ensure adequate par stocks.

11. Be familiar with and comply with all security procedures for the outlet.

12. Other projects as directed by the Manager or Director of Food & Beverage.

MARGINAL FUNCTIONS:
  • Must be alert to the customers’ needs and be familiar with products and ingredients to answer questions
  • Must be able to work weekends and holidays
  • Must have excellent attendance and punctuality
  • Ability to multi-task under pressure
Equal Opportunity Employer M/F/D/V