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Hours Full-time, Part-time
Location 1301 Broadway Plaza
Walnut Creek, California

About this job

Job Overview:

As a Fitting Room and Selling Floor Support Lead, you will be an integral part of bringing the magic of Macy's to life by directing the fitting room recovery process in your location. You are responsible to direct, monitor and communicate with Fitting Room and Selling Floor Support associates, and coordinate with the Executive in Charge (EIC) or designated Sales Manager regarding assignment/movement of teams based on fitting room needs.


Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.

Essential Functions:
  • Lead, monitor, and direct the fitting room recovery process; participate in all functions of fitting room maintenance as needed
  • Partner with Receiving Team Manager/Lead on sortation hub location and merchandise movement equipment as needed
  • Set sortation hub with equipment prior to the start of the fitting room recovery shift, and monitor throughout
  • Check each fitting room stall to ensure that it is free of merchandise, and place merchandise on fitting room racks
  • Collect and transport unsorted fitting room racks to the designated sortation hub
  • Sort merchandise on collected racks in designated sortation hub by vendor and family of business, ensuring that merchandise is floor-ready
  • Transport sorted racks from sortation hub back to the selling floor for placement
  • Return sorted merchandise to the correct fixtures on the selling floor per merchandising guidelines
  • Communicate with the Executive in Charge (EIC) regarding the efficient execution of the fitting room recovery process
  • Regular, dependable attendance and punctuality
  • Perform other duties as necessary
Qualifications:

Education/Experience:

• High School Diploma or equivalent.
• Minimum of one to three years of experience in a supervisory position. Additional schooling or background in merchandising is preferred.

Communication Skills:

• Excellent written and verbal communication skills. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Mathematical Skills:

• Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

Reasoning Ability:

• Self-starter, able to work independently and as part of a team and must have good time management skills.
Physical Demands:

• This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level.
• Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills:

• Strong merchandising skills. Possess vision and creativity. Superior organizational skills. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency.
• Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.


This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.