Food Service Associate

Do you enjoy working in an exciting and lively environment? Then join Service Systems Associates' Concessions and Customer Service team at the Cincinnati Museum Center!

Why join our team?

• Opportunity for growth and development
• Fun & fast paced work environment
• Competitive pay
• Flexible work schedule

Job Summary:

SSA’s Food & Beverage Operation at the Cincinnati Museum Center includes a restaurant and stand program serving food such as pizza, burgers, and snacks.

Food & Beverage Associates are responsible for providing quick and efficient service to guests through serving food and beverages, collecting payment/making change, and completing bussing duties. This position is also responsible for ensuring that every guest of the facility receives the highest level of customer service possible while contributing to the mission and goals set forth by the client.

Duties and Responsibilities:

• Greet guests and take orders
• Serve food and beverages, both hot and cold
• Check and stock supplies in counter area, display refrigerator, and steam table
• Inform kitchen staff when frontline food quantities are low
• Demonstrate knowledge of menu items and relay information to guests
• Process sales through the register
• Collect payment and make change
• Clean tables, chairs, dining areas, and dishes as necessary 
• Relay relevant comments from guests directly to supervisor
• Maintain a friendly and approachable attitude towards the client, guests, and staff
• Communicate clearly and openly with all staff members for overall success
• Display a sense of urgency at all times
• Uphold a professional appearance and mannerism
• Adhere to all company policies and procedures
• Follow health and safety practices at all times
• Maintain a clean, safe, and organized work environment
• Complete all other duties as requested

Job Requirements:

• High School Diploma or GED required for applicants over 18 years of age
• Ability to work in a fast-paced environment
• Diligent cash handling abilities
• Operate all equipment necessary to perform job duties
• Physical ability to stand for extended periods and to move and handle boxes (up to 50 lbs.) of merchandise throughout the facility and perform all functions as set forth above
• Must be available to work evenings/weekends/holidays as needed
• Excel in customer service
• Must have Internet access

Preferred Qualifications:

• ServSafe certification
• Previous cashiering, bussing, and/or line serving experience

Hours: Shifts are available Monday through Sunday; we offer flexible scheduling!

Wage: Competitive based on experience

This description is a foundation for the job you will be performing. It in no way limits what you will be asked or directed to accomplish.