Catering Sales Manager

Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:
Coordinating social functions by ascertaing detailed information regarding all aspects of the event, publishing detailed contracts and advising the client during the planning process to ensure a successful event.

Job Description:

Plan, design and produce events while managing all project delivery elements within time limits. Liaise with clients to identify their needs and to ensure customer satisfaction Answering email inquiries, voicemails and phone calls Propose ideas to improve provided services and event quality Organize facilities and manage all event’s details such as décor, catering, entertainment, transportation, location, invitee list, special guests, equipment, etc. Delphi knowledge is highly preferred Book definite and tentative business to meet and exceed budgeted group room revenues Establish and maintain procedures for creating new and maintaining existing group business. Responsible for knowing what the property has to offer; must have knowledge of menus, set-up options and hotel room rates and occupancy and other amenities, area activities, etc. Produce and review all sales contracts, rate agreements and event orders while monitoring and handling inquiry calls and provide client proposals in accordance with established departmental policies and procedures Arrange and conduct special events, site inspections and off-site presentations for potential clients Produce monthly sales-related reports and sales forecasts Responsible for fast and efficient functionality and exceptional guest service Assures an environment which emphasizes cooperation, communication and teamwork with all departments Sends correspondence to follow up on sales activities on a regular basis Performs additional duties as outlined by the Director of Sales & Marketing Assists on special projects as required Professional and ethical behavior in dealing with clients and fellow staff members Participates in Manager-On-Duty and Sales Lobby Program Cooperate with marketing and PR to promote and publicize event Proactively handle any arising issues and troubleshoot any emerging problems on the event day Conduct pre- and post- event evaluations and report on outcomes.