Banquet Captain - Vail Marriott Mountain Resort - Vail, CO - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Banquet Captain - Vail Marriott - Full Time - Vail, CO

Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence.  One of our core values is to provide an exceptional experience to our guests and to our employees.  An opportunity to work for Vail Resorts Hospitality is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.

The magnitude of beauty at the Vail Marriott Mountain Resort (www.marriott.com/whrco) is one that defines the elegance of a European Chateau with the back drop of the Rocky Mountains.

The Vail Marriott Mountain Resort is now hiring a Banquet Captain.  This is a Full Time, Year-Round position that includes benefits such as paid time off, health insurance, Vail Resorts employee ski pass, and Vail Resorts / Marriott associate discounts.

Job Summary:

The overall responsibility of this position will be to lead our banquets and catering services teams in hosting the highest quality event experience to our guests. Included in this responsibility is the accurate and timely execution of food & beverage service, room sets, room flips, and room refreshes for our group / conference guests.  This position’s secondary responsibilities include accurate reporting, billing, and strategy around daily events.

Essential Job Responsibilities include but are not limited to:

• Manage the execution of the daily event agenda as detailed in the Banquet Event Orders.
• Client communications to include event status updates, bill review for completed events, and general positive rapport.
• Must maintain the organization, stock levels, cleanliness, and effectiveness of every banquet function space, storage area, and service station.
• Will promote teamwork by anticipating, preventing, identifying, and solving problems for the team and guests alike.
• Must be role model for the service team in terms of behavior, presentation, and accountability.
• Conduct daily stand ups.
• Attend all mandatory banquet and leadership trainings as determined by the hotel.
• Capable of working as a member of a cohesive team and maintaining a positive, proactive attitude.
• Consistently adheres to the Vail Resorts Presentation Standards to be clean, neat and professional.
• Completes all duties properly and in a timely manner.  Seeks out additional responsibilities when work assigned is complete.
• Handles all opening and/or closing duties required.
• Practices safe work habits in all types of duties and with all equipment.    
• Complies with all Resort policies, procedures and standards of operation. 

Qualifications:

• Must be able to read, write, speak, understand and comprehend English fluently. -required
• High School Diploma or equivalent experience. -required
• Minimum of 2 year experience in banquets and/or conference services. –preferred
• Ability to effectively communicate both verbally and in written form to guests, managers and employees. -required
• Must be TIPS certified or able to become TIPS certified within 30 days of hire. -required
• Must be able to stand and walk up to 8 hours at a time. -required
• Must be able to work weekends, holidays and evenings. –required
• In-person interviews. -preferred

One Job – Double the Benefits.
Working for the Marriott at Vail gives you access to the phenomenal mountain town that is Vail, CO and all the perks that come with being a Vail Resorts Employee (Free Ski Pass, discounted lodging at all Vail properties, discounts on retail items and FB locations). Not only that, but take advantage of the Marriott team member benefits (discounted room rates at all Marriott’s nation-wide) to truly get the most out of your hospitality experience. Come join our team of incredible people with passion for customer service and making sure everyone checking in feels like they are home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 153079