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Hours Full-time, Part-time
Location ALBERTSONS-1413A-BOTHELL-WA
BOTHELL, Washington

About this job

"PURPOSE: To provide courteous customer service by answering questions, solving problems and selling items such as: candy, tobacco, cigarettes. Processes services such as: gift certificates, lottery, cashing checks and money orders. MAJOR JOB RESPONSIBILITIES: ? Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service. Handles customer complaints, accepts ""returns"", issues rainchecks, and answer questions. Engages in suggestive selling. ? Processes sales transactions for items such as: video tapes, electronics, film, batteries candy, tobacco items, and money orders. Processes services such as: gift certificates and money orders. Sells Lotto and Lottery tickets and pays Lottery winners. Is accountable for proper cash handling procedures and proper accounting of sales. ? Orders product, in supervisors absence. Stocks, faces, rotates and ensures proper pricing of Customer Service Center merchandise. Works back stock and backroom. ? Ensures proper cleanliness and neat appearance of the Customer Service area. ? Operates related equipment such as: cash registers, computers and telephones. KNOWLEDGE, SKILLS, & ABILITIES: ? Ability to be friendly, courteous, tactful, and maintain composure in dealing with customers and coworkers. Must be able to communicate verbally and in writing. ? Mental alertness is necessary to ensure accurate and thorough completion of work activities. Ability to learn all Customer Services with regards to carpet cleaning equipment rental procedures. ? Ability to do basic math and file alphabetically and numerically. Requires problem solving skills. WORKING CONDITIONS AND PHYSICAL DEMANDS: ? Most work is performed in a temperature controlled store environment. ? Ability to stand for long periods of time, walk, and move rapidly, bend, stoops, kneel, twist and turn frequently. ? Ability to frequently reach, lift and maneuver items of varying dimensions and sizes up to approximately 25 lbs. ? Manual dexterity and good eye-hand coordination are necessary. ? Ability to push and pull fully loaded hand trucks. ? Associate may use calculators, computers, and telephone in the course of normal workday SUPERVISORY AND MANAGERIAL: ? No direct supervisory responsibilities. The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location."