2nd ASD 3248

The Seattle Division's District 32 has an opening for Second Assistant Director in Spokane, WA. This is a full time, non-union, non-exempt hourly position, and an excellent career move in preparation to move into retail management through the Retail Leadership Training (RLD) Program.

Qualifications: The following are required or preferred unless specifically stated:

• § College degree with 6 months retail experience, and/or
• § Combination of 4 years college and retail (2 yrs college/2 yrs retail/retail management), and/or,
• § High school graduate and 4 years retail/retail management
• § Ability to work independently
• § Exemplary Customer Service experience
• § Knowledge of all positions within the store
• § Prior experience as a clerk or person-in-charge
• § Retail Management certificate through WAFC strongly preferred

Key Responsibilities include, but are not limited to:

During the absence of the Store Director and 1st Assistant Director, the 2nd Assistant Director performs the following duties personally or supervises employees performing these duties:

• § Plans and prepares work schedules and assigns employees to specific duties
• § Coordinates sales promotion activities and prepares, or directs workers preparing merchandise displays
• § Supervises employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, and preparing daily record of transactions
• § Ensures compliance of employees with established retail policies and procedures, security, sales, and record keeping procedures and practices
• § Manages safety plans and merchandising plans
• § Answers customer's complaints or inquiries
• § May work in other departments of the store
• § Performs various office and accounting functions
• § Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• § Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel in absence of Store Director and 1st Assistant Director
• § Handles employee dissatisfactions and grievances
• § Adherence to federal and local laws, and to all company policies and procedures
• § Operate electronically scanning cash register to total customers' final bill
• § Assistant in maintaining clean and safe work environment
• § Replace stock in display areas as needed. May be responsible for counting out-of-stock product
• § Perform various paperwork including, schedule writing, employee evaluation, corrective action plans, job postings and product recalls
• § May be responsible for completing close of day function in office
• § Works in every department of store as needed, except meat and pharmacy