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$37est. per hour
Tech Lead, Digital Support - Mobile (macys.com) - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 685 MARKET 8TH FLOOR San Francisco, California |
About this job
Job Overview:
As a senior technologist, the Tech Lead, Digital Support - Mobile is responsible for driving Mobile Domain readiness from a support and operations perspective. The Lead will work closely with business and technology partners to identify functional and non-functional requirements and implement in line with business expectations. He/She will be responsible for collaborating with the Macy's technology teams to understand and support highly scalable mobile solutions with a goal of operational and support excellence. The Lead is expected to work with offshore partners to support Mobile channel 24/7 in line with Digital Support Org’s policies, standards and perform other duties as assigned.
Essential Functions:
• Manage the digital support for the mobile channel for Macy’s Technology working closely with his/her Supervisor.
• Technically guide support team members and supervise day to day work. Ecommerce background is highly desired and is a strong plus.
• Look for new tools and technologies in the mobile space to provide operational excellence and automation capabilities.
• Champion communication and process within the team and mentor junior team members.
• Represent mobile support work stream in meetings, iterative development, estimations and design sessions.
• Work with Operations and development teams to help achieve a high quality of release management.
• Work with the other Technical leads to review technical specifications as required, meeting the objectives of functional specifications. Specifically, identifying specific interfaces, methods, parameters, procedures or functions as required.
• Regular, dependable attendance and punctuality.
Qualifications:
Education/Experience:
• Bachelor's Degree in Computer Science/Engineering or equivalent work experience.
• Minimum of 8 years of full life cycle development of enterprise software for desktop and/or mobile channels is required. Ability to drive planning, execution, support and operations is a key.
• Full stack Java/J2EE development and/or support experience is a strong plus.
• Experience with SOA, SOAP, XML, JSON, Messaging, Restful architecture is required.
• Experience with Mobile platforms including iOS, Android apps is highly desired.
• 2 years of systems integration experience within a Java environment is highly preferred.
• Experience directing multiple developers across geographical locations, including offshore resources.
• Experience in Agile development methods and running SCRUMs.
Communication Skills:
• Able to effectively communicate across teams and roles.
Other Skills:
• Demonstrable ability to ensure support teams’ readiness across multiple projects delivered in monthly code releases.
• Ability and desire to thrive in a proactive, high-pressure, and dynamic, environment with excellent inter-personal skills and ability to multi-task.
Work Hours:
• Ability to work a flexible schedule based on department and company needs.
Company Profile:
As the fastest growing part of Macy's Inc. business, macys.com is achieving record sales and broadening our workforce. Macys.com offers the entrepreneurial culture of a web business with the stability and support of the best brand in retailing. Creativity and ingenuity partner with business acumen and tech savvy to build a unique business poised for substantial growth. If you're interested in being a part of that growth and want to know what it's really like to work at macys.com, get an inside look at http://ecommerce.macysjobs.com/
Our employees have long-term opportunities and are encouraged to utilize their Supervisors and Human Resources for cross-functional movement to further their careers. At macys.com we are committed to giving back to the community by partnering with local charitable organizations. By skillfully combining the power of digital technology and omnichannel integration with the best in retailing, macys.com is reaching new heights.
This job overview is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job overview at any time. Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9 .
As a senior technologist, the Tech Lead, Digital Support - Mobile is responsible for driving Mobile Domain readiness from a support and operations perspective. The Lead will work closely with business and technology partners to identify functional and non-functional requirements and implement in line with business expectations. He/She will be responsible for collaborating with the Macy's technology teams to understand and support highly scalable mobile solutions with a goal of operational and support excellence. The Lead is expected to work with offshore partners to support Mobile channel 24/7 in line with Digital Support Org’s policies, standards and perform other duties as assigned.
Essential Functions:
• Manage the digital support for the mobile channel for Macy’s Technology working closely with his/her Supervisor.
• Technically guide support team members and supervise day to day work. Ecommerce background is highly desired and is a strong plus.
• Look for new tools and technologies in the mobile space to provide operational excellence and automation capabilities.
• Champion communication and process within the team and mentor junior team members.
• Represent mobile support work stream in meetings, iterative development, estimations and design sessions.
• Work with Operations and development teams to help achieve a high quality of release management.
• Work with the other Technical leads to review technical specifications as required, meeting the objectives of functional specifications. Specifically, identifying specific interfaces, methods, parameters, procedures or functions as required.
• Regular, dependable attendance and punctuality.
Qualifications:
Education/Experience:
• Bachelor's Degree in Computer Science/Engineering or equivalent work experience.
• Minimum of 8 years of full life cycle development of enterprise software for desktop and/or mobile channels is required. Ability to drive planning, execution, support and operations is a key.
• Full stack Java/J2EE development and/or support experience is a strong plus.
• Experience with SOA, SOAP, XML, JSON, Messaging, Restful architecture is required.
• Experience with Mobile platforms including iOS, Android apps is highly desired.
• 2 years of systems integration experience within a Java environment is highly preferred.
• Experience directing multiple developers across geographical locations, including offshore resources.
• Experience in Agile development methods and running SCRUMs.
Communication Skills:
• Able to effectively communicate across teams and roles.
Other Skills:
• Demonstrable ability to ensure support teams’ readiness across multiple projects delivered in monthly code releases.
• Ability and desire to thrive in a proactive, high-pressure, and dynamic, environment with excellent inter-personal skills and ability to multi-task.
Work Hours:
• Ability to work a flexible schedule based on department and company needs.
Company Profile:
As the fastest growing part of Macy's Inc. business, macys.com is achieving record sales and broadening our workforce. Macys.com offers the entrepreneurial culture of a web business with the stability and support of the best brand in retailing. Creativity and ingenuity partner with business acumen and tech savvy to build a unique business poised for substantial growth. If you're interested in being a part of that growth and want to know what it's really like to work at macys.com, get an inside look at http://ecommerce.macysjobs.com/
Our employees have long-term opportunities and are encouraged to utilize their Supervisors and Human Resources for cross-functional movement to further their careers. At macys.com we are committed to giving back to the community by partnering with local charitable organizations. By skillfully combining the power of digital technology and omnichannel integration with the best in retailing, macys.com is reaching new heights.
This job overview is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job overview at any time. Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9 .