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Front Counter Team Member
| Hours | Full-time, Part-time |
|---|---|
| Location | 6108c Arlington Blvd Falls Church, Virginia |
About this job
At Chick-fil-A, the team member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Please consider visiting your local Chick-fil-A restaurant if you'd like to learn more about the team member experience.
Work in a Chick-fil-A restaurant :
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A.
Chick-fil-A Brand Responsibilities:
To create great experiences for our guests and each other through:
CORE 4 – Create Eye Contact, Smile, Speak Enthusiastically, and Stay Connected.
IAK’s – Intentional Acts of Kindness
o Listen and Respond
o Honor and Extend.
Be “REMARK”able
o Speed of Service – Rating Goal – 95%
o Cleanliness – Rating Goal – 90%
Job Responsibilities:Work with other Team Members, Development Team, Supervisors, and Directors to make sure the following tasks are completed, as required:
Put together ice dream/lemonade machine.
Cut lemons.
Brew coffee and tea; bring tea and lemonade up front.
Put out breakfast condiment bins.
Clean trays and bring to front in preparation for day’s orders.
Set up dessert station with dessert ingredients and toppings.
Walkthrough dining room and outside patio to ensure all tables, floors, and bathrooms are clean.
Make sure floor mats are out correctly.
Make sure all sauces, cups/lids, and cup carriers are stocked.
Attend Daily Standups to Review:
- Shift Set-ups for AM, Transition, and PM
- Catering orders
- Communicate and coordinate with Kitchen Director about catering orders.
- CORE 4 Experience
- Create Eye Contact.
- Smile.
- Speak Enthusiastically.
- Stay Connected.
- 2nd Mile Service Experience
- Deliver meals to the table for high needs guests.
- Perform table touch-ins.
- Carry large orders to the car.
Job Qualities and Skills:
Eager and willing to learn, good time management, punctual and accountable, cheerful, positive, supportive, organized, vigilant, pro-active, enthusiastic, and tolerant to work in fast-paced environment; Previous restaurant experience helpful, but not required.
Additional Responsibilities:
This position may require lifting capability of up to 30 pounds. This list of responsibilities is presumed to be complete but some situations may require additional duties not currently shown.