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Hours Full-time, Part-time
Location PHOENIX, AZ
PHOENIX, Arizona

About this job

Description

Summary: The Cocktail Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.

Essential Functions:
  • Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
  • Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
  • Presents check for payment and provides change as needed
  • Follows HMSHost customer service, adult beverage and cash handling policies and procedures
  • Keeps station clean, sets up and takes down station tables appropriately

    Requirements

    Minimum Qualifications, Knowledge, Skills, and Work Environment:
  • Must meet state minimum age for serving alcoholic beverages
  • Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Requires the ability to lift and/or move up to 20 lbs
  • Requires the ability to walk, bend, twist, and stand to perform normal job functions
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
  • Frequently immerses hands in water and water diluted with chemical solutions

    Additional Information

    To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

    Equal Opportunity Employer (EOE)
    Minority/Female/Disabled/Veteran (M/F/D/V)
    Drug Free Workplace (DFW)