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in Irving, TX

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About this job

Credit and Collections Clerk 3 Openings / 15.00 HR for a 3 Month Assignment Plus Possible Extension
Job Description
Performs a wide variety of credit and collection functions. Following established guidelines, takes action to recover delinquent accounts. Gathers, compiles, and maintains basic credit information. Contacts customers regarding delinquent payments and prepares reports reflecting status of credit and collection activity. Exercises independent judgment in obtaining payments, issuing payment plans and account resolution. Recommends support holds on delinquent accounts. Works with operations and performs high-level account management functions such as problem resolution and contract management. Requires customer tact and independent judgment. Typically requires a high school education or equivalent and working knowledge of credit and collection procedures. Previous credit and collections experience. May lead others. Heavy/inbound/outbound collection calls, notating communication with customers, assisting customers with their questions regarding their account/taking payments.



Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Requirements

High School Diploma or GED
Min of 1-2 years Business to Business Collections Experience
Understanding of Debits and Credits
Heavy Phone Collections Experience in a Call Center Environment