Shift Supervisor

We are seeking a developed leader to support the business by communicating, tracking, training, and coaching all team members on achieving service and revenue goals as a team. Shift Supervisor will oversee Team Members in the development of the business and in the continual pursuit of “Operational Excellence” while creating a positive work culture. Shift Supervisor is in constant contact with the Leadership Team as to what is happening in his/her scope of responsibility and is responsible for the overall flow of the restaurant. He/she is tasked with ensuring we are meeting and exceeding our high goals and standards.

Who We Are:

• One of the fastest-growing quick-service restaurants in the country
• Industry leader in Customer Service
• Faith-based, family-owned company

Pay Type: $12-$15/hr, negotiable, based on experience and performance
Position Type: Part-Time or Full-Time, up to 50 hours per week

Our Shift Supervisor benefits:

• Benefits Contribution
• Paid Vacation
• IRA Match
• Access to Scholarships at $2,500 per year
• Sundays Off
• Limited Holiday Hours

Required Qualifications:

• Experience as a leader
• Proven ability to lead in quick-paced environments as part of a team
• Basic computer competency

Duties and Responsibilities:

• Communicates employee performance and policy/procedure violations to the Leadership Team.
• Works with the Leadership Team to ensure appropriate daily and restaurant staffing levels.
• Must be an excellent coach, communicator and team builder.
• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Serves as subject matter expert to leadership for ongoing hospitality and service support.
• Responsible for inventory & facilities management.
• Complete understanding of each key position in both the front and back of the store.
• Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 50lbs.
• All other duties as assigned.

Required Skills:

• Self-leader committed to personal growth
• Ability to multitask
• Ability to work at a quick, yet efficient and thorough pace
• Team-oriented, adaptable, dependable, and strong work ethic
• Positive attitude
• Willingness to step outside of job role to assist in other roles
• Effective communicator
• Customer service-oriented
• Honors and encourages others to follow the visions and values of the restaurant