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in Atlanta, GA
helpdesk in - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Atlanta, GA Atlanta, Georgia |
About this job
Helpdesk - HUNTER Technical Helpdesk Analyst I Responsibilities: Ensures customer satisfaction by responding to client calls and emails in a timely manner. Logs all customer inquiries and issues in Incident Management and tracks them until resolution and incident closure. Ensures timely and accurate escalation of customer issues by documenting the impact to the customer and by a