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in Spokane Valley, WA
Inbound Sales Representative - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Spokane Valley, WA Spokane Valley, Washington |
About this job
GET TO KNOW ALORICA
At Alorica, we only
do one thing – make lives better, one interaction at a time.
We’re
a global leader in customer service and experience, serving the
world’s biggest brands with tens of thousands of employees in
hundreds of locations around the
globe.
JOB SUMMARY
Your mission (should you choose to accept it) is to create an insanely great customer experience by helping people complete a sale and doing everything possible to keep them as happy customers!
You’re literally the voice of the
brand, and a strong relationship between our clients and their
customers starts with you.
So only the awesome need apply.
KEY JOB RESPONSIBILITIES
Connects with existing and potential customers and aims to turn every call into a sales opportunity
Handles various incoming sales-focused phone calls
Resolves customer questions in a professional, helpful manner
Promotes and sells client products and services by emphasizing product features based on customers’ needs
Upsells to customer as necessary
Utilizes computer system to verify and document customer requests
Continually improves knowledge of company services and promotions
Escalates calls to supervisor when necessary and appropriate
Provides feedback reports on call issues related to downtime and/or training issues
WHY JOIN ALORICA?
Every day, we
aim to live up to our mission of creating insanely great customer
experiences.
But as Alorica employees, giving back matters just as
much – that’s why we’re so proud of Making Lives Better with
Alorica, a non-profit, 501(c)(3) organization dedicated
to providing assistance to employees, their families and the
people, organizations and communities who support
them.
Simply put, we want to
make lives better…one interaction at a time.
And to do that, we
need the very best people to join us.
But please, allow us to entice you further! As an Alorica employee, you may receive:
Paid training
Flexible training schedules
Medical and dental benefits
Paid time off
Paid holiday and sick time
Retirement planning options (401(k))
Employee discounts through client programs
Working at Alorica means potentially having the freedom to explore all kinds of career options – from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed – because when you’re at your best, that’s when we’re at our best.
So what do you say? Ready to take the next step?
JOB REQUIREMENTS Minimum Education and Experience:Knowledge, Skills and Abilities:
You’ll typically be sitting for most of the time, so be sure get up and stretch once in a while.
Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let’s make lives better.
Let’s defy the status quo.
And let’s go beyond thinking outside the box – and decide to obliterate the box instead. You ready? Let’s do this. Equal Opportunity Employer – Veterans/Disabled