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Hours Full-time, Part-time
Location Birmingham, AL
Birmingham, Alabama

About this job

Click here to Learn More about a Career with TouchPoint

TouchPoint, Support Services,provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

And, as a member of Compass Group USA, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. Generous compensation, flexible benefits package, intense training, unrivaled career opportunities, and a shared passion for quality attract the best people to TouchPoint, Support Services. The opportunity for greatness is real at TouchPoint, Support Services and throughout the Compass world.

** Associate Director of Dining Services at a 300 bed hospital in Birmingham, reporting to our Senior Director and managing a team of 35 hourly ftes **

Job Summary:

Main responsibilities may include: 50% operations process with focus in Patient Services, ensuring patient satisfaction scores are at benchmark or higher and compliance with patient services essentials, patient services program compliance; 30% HR: hiring, training, developing, leading, 20% other

The Associate Director of Food and Nutritional Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This leadership position assists the successful operation of Food & Nutrition Services in an Acute Care Hospital. The Associate Director assists to ensure client, customer service/satisfaction with efficient cost effective management meeting and exceeding stated expectations. You will assist in the responsibility for all foodservice-related activities; including patient care, non-patient care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control and all hospital-related activities.

Preferred Qualifications:
  • Bachelor's Degree required
  • Healthcare experience required
  • Registered Dietitian or 3-5 years' Patient Services Manager/Assistant Director experience strongly desired
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • P&L accountability and contract-managed service experience is desirable
  • Experience with cash retail operations a plus
  • Experience with patient meal service strongly desired
  • Supervisory, leadership, management and coaching skills
  • Good communication skills both written and verbal
  • Ability to communicate on various levels to include management, customer and associate levels
  • Knowledge of financial, budgetary, accounting and computational practices
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.