Security Operations Manager - Global Operations Center

Allied Universal is seeking an Operations Manager to support the Global Security Operations Center for a client based in Palo Alto, CA.

Desired Qualifications:

? Supervisory/management experience; Physical Security or SOC supervisor/manager experience preferred.
? Previous experience with critical incident management, business continuity, and emergency management.
? Access control, alarm, and video surveillance systems familiarity.
? Prior work experience in a SOC.

Allied Universal, a leading facility services company and the largest security force in North America with over 150,000 employees, provides unparalleled security services and solutions. With headquarters in Santa Ana, Calif., and Conshohocken, Pa., Allied Universal combines people and technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. An unrelenting focus on clients’ success creates partnerships rooted in quality and value, and is supported by experience gained from being in business for over 50 years. Through our people and leading services, systems and solutions…Allied Universal is there for you.

Job Description

The role will be based in Palo Alto supporting the Global Operations and reports to the GOC Supervisor.

This position will oversee the GOC’s efforts across the company in support of Global & Local workplace services and other Headquarters groups, to identify security initiatives and standards.

Responsibilities

? Site Security and Safeguarding of our People and our Assets Coordinate and maintain oversight of the physical site security plans and operations to ensure protection of employees, visitors, vendors, assets, and infrastructure
? Maintain continuity of operations and safeguard the organization. Oversight of protection responsibilities include workplace violence prevention, access control systems, video surveillance, and emergency protocols (e.g., disaster recovery, text messaging alerts, and employee safety verification procedures)
? Ensure safety and security of our people while enhancing our culture of openness and transparency
? Collaborate with the Shift Supervisors to develop and refine standard operating procedures (SOPs) for the GOC.
? Implement security policies, standards, and procedures to ensure ongoing maintenance of security, including crisis response scenario planning. Engage in training and certification protocols when necessary to address specific risks.
? Relationships with local Law Enforcement and Intelligence Communities Maintain appropriate relationships with local, state and federal law enforcement.
? Monitoring and Audits Identify and deploy the internal and external tools necessary to identify emerging threats to employees and to business activities. Ensure that the tools deployed include business intelligence and social media monitoring and intelligence collection.
? Assist on investigations regarding security threats and potential unlawful activity. Collaborate closely with the other relevant departments (e.g., Legal, Data Security, Privacy, Corporate Compliance, Human Resources) regarding these matters

Additional Job Functions

? In the absence of the GOC Supervisor, serve as the acting manager and voice of the GOC on all matters pertaining to intelligence, emergency management, and threat management.
? Provide operations support and coverage as necessary.
? Perform other related duties and special project functions as assigned.

Qualifications

? Experience with planning, auditing, and/or risk management
? Demonstrated experience leading a large team or workforce of security or law enforcement professionals
? Experience hiring and supervising critical third-party resources
? Ability be a value-added partner and collaborator who demonstrates boundless leadership
? Solid understanding of information technology and information security
? Experience successfully communicating or presenting to all levels of the organization, including briefing and training on status of security issues.
? Experience with technology, software, creative or media industry operations
? Results-driven, adaptable with ability to manage multiple priorities and meet deadlines
? Strong leadership, partnership, collaboration and influencing skills
? Ability to work effectively and productively in a highly diverse, creative, fast-paced, multi-cultural environment

Desired Qualifications

? Supervisory/management experience; Physical Security or SOC supervisor/manager experience preferred.
? Previous experience with critical incident management, business continuity, and emergency management.
? Access control, alarm, and video surveillance systems familiarity.
? Prior work experience in a SOC.

Closing

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

*SAJ

*CB-NW