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Hours Full-time, Part-time
Location Austin, TX
Austin, Texas

About this job

Assistant In Room Dining Manager

In Room Dining at Fairmont Austin will be an extension of our restaurants, enabling efficiency and separating the hotel from its competitors by focusing on In Room Dining as a fresh and creative and out of the box experience.

Hotel Overview: Fairmont Austin will offer 1,048 guestrooms and suites, along with 140,000 square feet of meeting and event space. This is your opportunity to be part of the most anticipated hotel opening in one of the fastest growing markets in the US.

Summary of Responsibilities:

Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:

* Consistently offer professional, friendly and engaging service

* Lead and manage the In Room Dining team and ensure service standards are followed

* Address guest concerns and react quickly and professionally

* Train colleagues/supervisors in the absence of the trainer

* Balance operational, administrative and Colleague needs

* Conduct regularly scheduled departmental meetings

* Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies and practices

* Have full knowledge of all In Room Dining menus

* Follow outlet policies, procedures and service standards

* Follow all safety and sanitation policies when handling food and beverage

* Other duties as assigned

Qualifications:

* Previous Food & Beverage leadership experience required

* Previous point of sale system experience required

* Computer literate in Microsoft Window applications required

* University/College degree in a related discipline an asset

* Excellent communication and organizational skills

* Strong interpersonal and problem solving abilities

* Highly responsible & reliable

* Ability to work well under pressure in a fast paced environment

* Ability to work cohesively as part of a team

* Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Candidates must be legally eligible to work in the United States.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!