Dispatcher / Customer Service

Aerotek is seeking a seasoned dispatcher with strong customer service aptitude for a contract to hire role.

The Dispatcher coordinates the utilization of trucks, drivers, and containers in order to create capacity and maximize productivity, while assuring prompt and effective service to customers.


*Creates capacity by ensuring productive use of all assets, equipment and employees.
*Ensures productivity by reaching and/or exceeding company established goals through successful routing of company assets.
*Assigns live loads to drivers based upon designated route and driver location.
*Courteously interacts with customers, drivers and/or the general public.
*Updates, prepares, and dispenses the daily route schedule.
*Reports driver problems to appropriate department or supervisor for resolution.
*Gathers and maintains route sheets documenting pick-ups (scheduled, missed stops, extra pick-up's), route completions, and driver locations.
*Ensures the accountability of route completions through the driver check-in procedure.
*Dispatchers responsible for Roll Off also have responsibility for creating capacity in the Roll Off line of business by ensuring the productive use of all assets, equipment and employees.
*Dispatchers responsible for Commercial and Residential routes may also have responsibility for Driver check-in at the end of each driver's shift.
*Performs other job-related duties as assigned.

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.