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Customer Care Advocate
| Hours | Full-time, Part-time |
|---|---|
| Location | Bellevue, Washington 98005 Bellevue, Washington |
About this job
A health care company in Bellevue, WA is actively seeking 2 full-time and 2 part-time Customer Service Representatives to join their growing team for a 6 month contract-to-hire opportunity.
The Customer Care Advocate is responsible for answering incoming phone calls from providers and members that are seeking eligibility, benefits and the status of claims, including troubleshooting problems and resolving issues with billing errors with members and providers and claim issues. This position requires superior customer service skills and significant attention to detail and accuracy.
They will be responding to phone calls regarding benefit quotes, eligibility verification and claim inquiries from clients, providers and members.
Handling all calls in a professional manner.
Investigate and resolve problems for our customers as needed.
Must-Haves:
1. Previous call center experience
2. General knowledge of medical terminology
3. Insurance verification experience
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
Aerotek is acting as an Employment Agency in relation to this vacancy.