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in Aurora, IL
AT&T Retailer Customer Service Aurora, IL
Hours | Full-time, Part-time |
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Location | Aurora, IL Aurora, Illinois |
About this job
Job Description
National AT&T Retailer seeking Customer Service Representative
As a Authorized Solution Provider for AT&T, you will be responsible for making answering and returning calls to and from qualified tenants moving into apartment communities who are ready to establish service for their new home.
Our leasing partners "warm up" their new renter and inform them they have an dedicated AT&T rep ready to assist them. Our leasing partner then enters referrals of new tenants into our website, our website triggers a welcome email to the new tenant, at this time our in house AT&T sales representatives contact the new tenants and help them select the proper plan for their new home.
This is the warmest phone sales position, anywhere. Option to work from home after 6 months!
Responsibilities:
- Assist customers in setting up installation of new service when they move in
- Return customer calls 35-40 calls daily.
- Receive inbound sales calls on a daily basis.
- Schedule appointments with prospective customers
- Educate prospective clients on AT&T products and services
- Answer client questions
- Maintain record of client contact information
- Perform other administrative duties as assigned
Qualifications:
- Previous experience in sales, customer service, or other related fields
- Ability to build rapport with clients
- Excellent written and verbal communication skills
Any Customer service or sales rep with experience from Comcast Xfinity, DIRECTV, Dish Network, WOW Cable, Time Warner, Frontier, Verizon FIOS, Charter, T-Mobile, U.S Cellular, AT&T Wireless, Verizon Wireless, Sprint, Boost Mobile, Cricket, retail, inside sales, door to door, energy, outside sales, ADT, Vivint, Protect Your Home, Safe Home, Safe Haven, Monitronics, Safelink, roofing, lawncare, home security sales, territory or residential sales, TruGreen, landscaping, Spring Green, alarm sales, Tee Time, or any sales company is encouraged to apply!
Company Description
The company's primary focus is to maintain the personal and professional relationships of all agents while developing teamwork, integrity, core values and accountability in all phases of daily operations.