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Hours Full-time, Part-time
Location Philadelphia, PA
Philadelphia, Pennsylvania

About this job

Job Description

Chester’s International, LLC is a leading quick serve restaurant (QSR) concept with more than 1,800 locations mostly in convenient stores and Supermarkets. Chester’s is known internationally for its fresh chicken that is specially marinated and double-breaded using a proprietary family recipe and offers bone-in, tenders and potato wedges as well as sandwiches, wraps, salads, breakfast and sides.
Reporting directly to Director of Operations, the Field Operations Specialist will provide necessary counsel and assistance to retailers and non-traditional sites. The position will assist with new store openings, special projects, training, initial inventory control and tradeshows.Job Responsibilities

  • Assist retailers to conduct start-up and training. Coordinates training plans including verification that all training materials and tools are ready.
  • Participates in tradeshows and grand openeings within a geographically defined area.
  • Guides and supports the retailers to ensure compliance with all brand requirements.
  • Works closely with wholesalers to ensure that the new retailer has their initial inventory.
  • Ensure physical facilities comply with company brand standards.
  • Conducts on-site educational workshops and training sessions for the retailer.
  • Complete a variety of administrative duties including follow-ups, weekly expense reports, preparation of classes, etc.
  • Ability to resolve field problems: immediate attention and adequate assistance is provided to distributors and customers.
  • Very strong communication and presentation skills.
  • Ensures that required reports and records are accurately created and are timely in their submission.
  • Fosters a collaborative team environment.
  • Must be resourceful, proactive, detail-oriented and able to thrive in a fast-paced environment.
  • Proficient in Microsoft Office and have the ability to learn industry specific software programs
  • 75% Travel and evening engagements required.

Required Experience

  • BA or BS degree in Business preferred.
  • Supermarket, deli experience a plus.
  • 3-5 years field operations required.

Company Description

Where would we be today without fried chicken? Fortunately, back in 1952, a man named W.O. Giles started the Chester’s business, originally frying donuts and later chicken, with his patented fryers. His innovations in equipment paved new paths for today’s Quick Service Restaurant business.

1965 brought Chester the Chick to life–with his cowboy hat, bandana, spurs, and his gun and holster, Chester was one cool chick. A couple of years later, the company became incorporated as Giles Enterprises, and they began manufacturing frying equipment. Adding marinades, batter and breading products to the line, the brand achieved its world famous signature taste and became known as Chester Fried in 1974. The secret family recipe and the process of double breading each piece of chicken to ensure a crispy outside and a tender, moist inside, is what has given Chester’s its consistent success. Additionally, Giles Enterprises patented a ventless frying technology, greatly expanding the brand’s growth.

In 2002, Fried was dropped from the brand name, and it became Chester’s. Ted W. Giles, son of the founder and its current CEO, is credited with growing the brand on three continents. Today, Chester’s has successfully completed the transition process from a licensed QSR concept to a growth driven franchise model. This market, in which Chester’s has been a leader for years, primarily consists of restaurant-in-store concepts, including colleges and universities, airports, convenience stores, truck stops and supermarkets.

Today, Chester’s serves millions of satisfied and loyal customers delicious, fresh-fried chicken and sides every day.

To learn more about the Chester's brand visit our website: http://www.chestersinternational.com

Follow us on facebook: https://www.facebook.com/ChestersIntl
Follow us on twitter: https://twitter.com/ChestersIntl

Chester's International, LLC. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, genetics, or basis of disability or any other federal, state or local protected class.