General Store Manager

Exciting career opportunity with a growing company! Busy Beaver, Your Neighborhood Home Improvement Center, is on a path of growth including recent openings of two new stores and a partnership with True Value! Busy Beaver is looking for talented individuals who want to grow with the company as General Store Managers!

The General Store Manager is responsible for all store sales and day-to-day operations. The GSM directs, monitors and assures the implementation of operational processes and customer engagement policies in order to achieve sales, profit and customer service objectives as well as inventory, shrink and controllable budget objectives. The GSM works closely with merchandising staff to ensure program implementation, providing feedback on program success and merchandising needs. The General Store Manager reports directly to the Vice President of Sales and Operations.

PRINCIPAL ACCOUNTBILITIES:

Sales performance:

• Implements, drives, and monitors customer engagement strategies to achieve sales and profit objectives
• Develops in store promotions and merchandising
• Ensures that sale merchandise is presented prominently and related add-on items are cross merchandised
• Leads by example by maintaining a high-level presence on the sales floor

Store operations and administration:

• Ensures that all operational standards are in compliance with company policy
• Completes weekly staffing schedules to ensure that proper coverage and customer service levels are in line with sales objectives
• Administers personnel policies as established
• Evaluates and recommends capital improvements and oversees implementation of approved projects

Organizational Development

• Assesses staffing needs and implements strategies to provide legendary customer service at all times
• Evaluates individual performance, coaches, councils and decides on hiring, promotions, development and terminations
• Assures the implementation of training programs

Merchandising:

• Plans in-store and community-based promotional activity to drive additional sales
• Ensures that merchandise is fronted, faced, ticketed, clean and presentable for purchase
• Implements planograms and adjacencies as recommended by merchandise managers
• Monitors competitive activity and communicates to headquarters

Budgeting and expenses:

• Implements, manages and maintains established store budgets to achieve maximum profit contribution

Qualifications:

• Two or more years of retail management experience
• Candidates with Home Improvement experience are preferred but not required
• High School Diploma required, Undergraduate Degree preferred
• Excellent communication skills and a positive attitude
• Self-Starter with the ability to handle simultaneous projects
• Ability to build and lead a team
• Ability to adapt or change priorities as necessary

Please include resume and cover letter.