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Hours Full-time, Part-time
Location Dubuque, IA
Dubuque, Iowa

About this job

Job Description

Gerhard’s® is the largest and most versatile kitchen and bath store in the upper Midwest. We offer a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won't find anywhere else. Visitors to Gerhard’s will view complete kitchen and bath suites, many of them working models. In addition to kitchen and bath accessories many specially featured products are available such as cabinetry, countertops, tankless water heaters and central vacuum systems to name a few. All product offerings include a vast selection of eco-friendly options.

Gerhard’s is a division of First Supply®, a leading main channel wholesale distributor providing products for the plumbing, HVAC-R, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 600 employees in 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan UP. The company has over $50 million in inventory and over $250 million in annual sales. http://www.gerhardsstore.com/ 

The Store Manager will manage a sales team and store operations (90%) and sales responsibilities (10%).  

Responsibilities

  • Collaborative, manage and allow salespeople to take the bulk of the sales responsibility.
  • Develop sales team
  • Put together an organized action  and training plans for salespeople 
  • Network with local Chamber of Commerce and builders
  • Collaborate with corporate marketing team (social media, etc.)
  • Ensure that each customer receives outstanding service by providing a customer friendly and a professional environment which includes greeting and acknowledging every customer, and maintaining professional standards at all times during the customer’s experience
  • Help to maintain a well-organized, aesthetically pleasing environment
  • Continue to develop sales skills and product knowledge through internal resources, vendor programs in person or online
  • Assist with normal store maintenance tasks (inventory, display maintenance, literature library, etc.)
  • Other duties/responsibilities as assigned by the District Manager

Qualifications

  • Strong retail management and customer service background required 
  • Bachelor's degree preferred; Associate's degree or 4 years of college courses completed required
  • Industry experience and knowledge preferred; will consider those with background in consumer products or luxury retail
  • Proficiency in 2020 Design, Pro Kitchen or Chief Architect experience is helpful
  • Must be able to work a flexible schedule, including retail hours, and occasional evening hours for events
  • Highly personable, skilled at interacting with clients and prospects at a variety of knowledge and comfort levels
  • Ability to handle fast-paced and changing environment
  • Computer knowledge and skills with the ability to learn First Supply LLC’s business system
  • Ability to effectively communicate
  • Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment

 

Base salary: $50K, plus commission (opportunity to earn $60K - $65K annually) 

Will only consider those with strong retail management experience and a college education. 

 

Company Description

The mission of First Supply is to provide our customers with quality products and services in a timely, accurate and cost effective manner, while generating a fair return to our shareholders. We will accomplish this by: providing creative solutions to customer needs; by employing skilled, motivated, and conscientious people having a total commitment to continuous improvement; and developing and maintaining strong supplier relationships.