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in Rancho Cordova, CA
Bi-Lingual Customer Service Representatives - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Rancho Cordova, CA Rancho Cordova, California |
About this job
Candidates must speak English AND one of the following languages: Aremenian, Canbodian, Korean, Thai, Japanese, Tag A Log OR Spanish. Representatives may perform any combination of the following duties: - Review, research and resolve inquiries received via telephone or written correspondence regarding provider status, licensure, business structure and updates to policies and procedures -Contact provider offices to verify and follow-up on demographic data. -Provide feedback regarding status. -Possess the ability to work independently and demonstrate strong organization and prioritization skills; while adhering to established production and quality standards. Calls must be answered promptly and accurately; requiring representatives to listen to