Lead Server - Full-time

$500 sign-on bonus

Blue Dalia is a vibrant Mexican restaurant and tequila bar featuring authentic, contemporary Mexican food and craft cocktails prepared with market-fresh ingredients that will be located on the second floor of Wegmans at the Natick Mall.

The job of the Lead Server is to provide incredible service by working to promote and sell items by sharing extensive knowledge about our menu and beverage offerings while helping to grow restaurant talent by training additional servers; Lead Servers practice suggestive selling techniques to assist guests in choosing the perfect items for their meal. In addition, Lead Servers assist the management team by demonstrating true hospitality through exceptional people skills, food & beverage knowledge and service techniques.

People (Who We Are)

• Support, encourage, and respect co-workers

• Work with supervisor to set and achieve goals for professional development
• Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
• Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations

Customer (What We Believe)

• Provide incredible customer service by creating a positive and energetic atmosphere at every table; serve guests in a courteous, attentive and efficient manner when maintaining tables, placing orders and collecting payments
• Provide guests with a reason to return to the restaurant by building rapport and maintaining their tables to ensure they are receiving the best possible service and experience during their visit
• Learn and demonstrate a thorough understanding of the culinary and beverage offerings; be able talk about menu items with guests in a manner that creates interest and enthusiasm while promoting offerings by utilizing suggestive selling techniques
• Continue to study menu changes and attend beverage classes whenever possible to continue to grow food and beverage knowledge
• Support restaurant management by training the staff on menu offerings and service techniques to ensure their ongoing development
• Prepare the dining, bar and event areas for service with exceptional attention to detail; ensure all areas are clean, organized and well-stocked; delegate to others as needed
• Learn about special events and general restaurant operations to provide support and perform additional tasks as needed
• Lead by example, set a positive tone, and create a spirit of hospitality in the front of the house

Work Environment

• Work includes walking, standing for prolonged periods of time without a break, repetitive hand and arm movements, bending, reaching, frequent lifting and carrying, and occasional heavy lifting, along with continuous interaction with guests and co-workers in a fast-paced environment. Work involves exposure to various work environments, including temperature changes. The average weight range of items lifted is 10-20 pounds with a maximum weight lifted of 50 pounds occasionally. May be exposed to various allergens (things that may cause an allergic reaction).

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed

• Experience in training others
• Experience working in restaurant service or other industry experience
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