The job below is no longer available.

You might also like

in North Little Rock, AR

Use left and right arrow keys to navigate

About this job



Build and maintain good relationships at all levels of the customer's organization and deliver exceptional service by ensuring by handling all customer service inquiries, concerns, issues, and ensuring consistent quality.

Facilitate new hire orientations and pre-training with temporary staffing employees for proper transition to assignment.
Manage and oversee daily timekeeping process and reconciliation of time to ensure payroll and invoice accuracy.
Perform quality control functions to ensure the customer is satisfied across all levels of their organization;
Complete daily, weekly, and monthly reporting on key performance indicators and uses the information to communicate with the customer and identify areas for improvement.
Counsels temporary employees relative to attendance, productivity, and overall job performance.
Maintain compliance to Staffmark operations, systems and employee records. Ensure compliance to the contract between the customer and Staffmark for background checks, drug screening, billing, and any other terms outlined in the agreement.
Ensure accurate and timely information about the account and assigned temporary employees are entered into the operating system. Maintain customer information relative to specific on-site account in the system.
Perform quality evaluations on temporary employees.
Support Staffmark Safety requirements and participate in the customer's safety program. Verifies that employees follow safety policies and any PPE requirements. Conducts
accident review, investigations and report of injury with Staffmark and customer safety department as needed.
Communicate regularly on account status to Staffmark leadership team..
Participate in the customer's meetings as appropriate to stay informed of the operations.
Participate in team off-site recruiting activities
Perform miscellaneous duties as assigned.


Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Requirements

Be highly energetic and experience with and/or ability to work in fast paced environment and to work under pressure.
Able to maintain flexibility to work evening hours or weekends to meet the business needs of supporting the customer.
Excellent communication skills both oral and written.
Proficient time management skills. Be able to effectively plan, organize, prioritize and multi-task in fast-paced environments.
Organized, objective, and detail oriented.
Have a strong customer service attitude and commitment to continuous improvement.
Have intermediate skills with PowerPoint, Word, and Excel.
The ability to work part time hours with evening and weekend work.
The ability to frequently use a computer, telephone, and copier/scanner/fax machine.