Second Shift Collections

Job Responsibilities:

The Collector I will work in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. The Collector I contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customers to establish full balance repayment plans or settlements. The Collector I will work an established list of accounts on an automated collections system and/or auto-dialer. This associate will be responsible for resolving routine billing inquiries and negotiating payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. The Collector I will navigate a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections.

Work Schedule:

Mon - Fri 1pm - 10pm; one required Saturday/month 8am - 5pm

Minimum Qualifications:

• 2+ Years of Recent Call Center Experience
• 1+ Year of Collections Experience
• 1+ Year of Banking/Financial Experience
• Bachelor's Degree Preferred

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.