Front Desk Guest Service Representative - Full-time / Part-time

The Holiday Inn Express & Suites - Pullman managed by The Hotel Group is looking for a courteous, customer service driven, happy, energetic, ambitious, inspired, ego-free, and ‘open for business’ type Guest Service Representative to join our growing hospitality team! If you think you are ready for the exciting world of hospitality then Holiday Inn Express is for you!  

Team Members are expected to anticipate our guest’s needs and help them in any way we can by practicing our Hospitality Culture,  “Lead Us Towards Hospitality Greatness”.   Every Team Member is expected to know and use the Key 3:

Acknowledge & Smile

Anticipate & Deliver

Sincerely Thank

The best qualified candidate will ensure guest satisfaction and revenue optimization through genuinely friendly, helpful and proficient guest check-in, check-out and the coordination of hotel services. 

You must be at least 18 years of age to apply.

This position requires the availability to work days, evenings, weekends and holidays.

The Hotel Group is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status or other classifications protected by law. We are a drug free work place.