Retail Store Detective

Essential Job Functions:

Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:

· Utilize Company Loss Prevention reporting and applications (i.e. Lane Hawk, Smart Store) to identify and minimize potential loss and shrink.

· Detect and apprehend Customers, Associates, and Vendors for theft in a professional manner in accordance with Company policy, by specific directions of the Loss Prevention Specialist, and legal requirements in order to protect assets.

· Represent the Company in criminal actions as result of apprehensions made.

· Participate in special investigations when assigned.

· Bring loss vulnerabilities existing in any assigned store, along with recommendations, to the attention of Store Management and Loss Prevention Specialist.

· Be knowledgeable and understand all departmental procedures within the Company in order to be able to detect policy violations.

· Coordinate own activities and functions to obtain maximum productivity and efficiency.

· Observe security standards by staying alert and being aware of Customer actions and behavior; report to Store Management any abnormal behavior.

· Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs.

· Maintain the security of auxiliary doors and entrances.

· Maintain good communications with Associates and Store Management throughout the Company.

· Notify Store Management of personnel situations or policy violations having an adverse effect on store operating performance or of situations requiring disciplinary action.

· Understand operation of cash register and follow all cash handling procedures.

· Greet all customers and provide them with prompt, courteous service and assistance.

· Be knowledgeable about location of items in store.

· Understand and adhere to Company shrink guidelines as relates to store operations.

· Maintain a clean, neat, organized and safe work/shopping environment.

· Observe store rules and Company policies.

· Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements.

· Observe shift operating hours at all times as scheduled or assigned by the store manager.

· Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.

· Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacture’s label instructions for the safe and proper use of all chemical products.

· Perform all duties in accordance with safety policies and procedures.

· Assist in training personnel when required.

· Complete all applicable training programs.

· Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.

· Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).

· Maintain punctual and regular attendance.

· Work overtime as assigned.

· Work cooperatively with others.

· Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines.

· Perform other duties as assigned.