Human Resource Coordinator

The primary function of the Human Resources Coordinator is to provide human resources support by responding to employee inquiries and concerns regarding company policies and benefits while ensuring confidentiality. This includes coordinating the selection and employment process including posting jobs, scheduling tests, conducting prescreens and coordinating interviews, and delivering new-hire orientation. The HR Coordinator is also responsible for performing administrative functions such as checking new-hire paperwork, entering paperwork into the appropriate system, tracking employee time and attendance, storing employee's personal information
according to legal requirements, and maintaining confidentiality of records. This includes completing payroll functions and processing paperwork for benefit changes. The HR Coordinator is expected to comply with safety procedures, notify management of any accidents, and follow reporting and drug screening procedures. Lastly, the HR Coordinator is responsible for completing all other duties as assigned.

Work Schedule

Requires morning, afternoon, and evening availability any day of the week. Required to work a Corporate schedule determined by Staffing Department, but may be changed by store management based on the needs of the store. Requests to be scheduled off for a specific day require advanced notification and approval by supervisor. Hourly Full Time or Part Time: Generally scheduled 39 to 40 or 10 to 25 hours per week, respectively; more hours may be required based on the needs of the store.

Scope

This position reports to the HR Manager and does not have direct reports.

Essential Knowledge, Skills, and Abilities

Acting with Honor and Character: Integrity and Ethics; Maintaining Confidentiality; Trustworthiness

Administrative Ability: Administrative Ability; Computer Use; Coordination Activities; Employee Record Retention; Files and Records Management; Form, Report, and Log Completion

Arithmetic Computation: Arithmetic Computation

Being Organizationally Savvy: Cross-Department Coordination; Organizational and Department Knowledge; Organizational Knowledge

Communicating Effectively: English Language Proficiency; Telephone Etiquette; Verbal Communication; Written Communication

Conscientiousness/Inspection/Detail Orientation: Attention to Detail; Dependability

Creating the New and the Different: Innovation/Creativity

Customer Service: Customer Need Identification (Curiosity); Customer Service Orientation

Dealing with Trouble: Conflict Resolution

Decision Making: Decision-Making; Problem Solving

Demonstrating Personal Flexibility: Adaptability/Flexibility; Learning; Stress Tolerance

Focusing on the Bottom Line: Accountability; Initiative

Getting Organized: Multi-Tasking; Planning and Organizing; Time Management

Human Resources: Benefits; Employee Relations; Employment Policies and Procedures; HR Practices and Programs; Payroll Application;

Personnel Selection

Inspiring Others: Negotiation

Keeping on Point: Sense of Urgency

Managing Diverse Relationships:

Policies & Procedures: Lowe's Human Resources Policies and Procedures; Lowe's Policies and Procedures; Lowe's Safety and Loss

Prevention Policies and Procedures

Job Description


Essential Knowledge, Skills, and Abilities (Continued)

Reading Comprehension: Reading Comprehension

Relating Skills: Interpersonal Skills; Listening; Sociability; Teamwork

Safety Orientation: Safety Orientation

Training: Training

Key Responsibilities

- Responds to employee inquiries and concerns; and maintains the confidentiality of sensitive information.

- Coordinates selection and employment process including posting jobs, scheduling interviews, and scheduling drug testing.

- Schedules, plans, and conducts new-hire orientation.

- Provides policy information and answers employee questions regarding company policies and procedures.

- Completes payroll functions such as processing weekly payroll, entering payroll changes, resolving discrepancies and making payroll corrections, entering paid time off, closing out, running reports (e.g., pay code summary, inactive employees, pay period close) and purging old data.

-Ensures accurate completion of new-hire paperwork (e.g., Payroll documents); and enters new-hire information into appropriate system/s
(e.g., PeopleSoft, Genesis).

-Complies with all safety procedures; notifies management of accidents; and follows reporting and drug screening procedures.

- Tracks and maintains employee attendance records in the timekeeping system (e.g., Kronos) and manually when necessary; and reviews
and produces various timekeeping reports (e.g., punch-ins/punch-outs, declines).

- Performs administrative functions such as copying documents, filing, and maintaining paper files (e.g., Employee Declines Report, Driver
Meal Verifications, Associate Requests, Signed Schedules, Call-Out Slips).

- Assists employees in completing benefit enrollment change requests; and communicates and distributes benefit information (e.g.,
insurance cards).

- Updates and maintains employee payroll information and personnel records while complying with file maintenance and retention
requirements (e.g., Sarbanes-Oxley).

- Maintains training facilities and training supplies.

- Enters and updates store staffing schedule (e.g., weekly schedule) based on Assistant Store Manager and Store Manager requests; and finalizes, prints, and posts the weekly schedule.

- Monitors and tracks employee training to ensure completion, accuracy, and maintenance of all training (e.g., Safety, DOT, Worker's Comp,
HAZMAT) records (e.g., PeopleSoft) and files.

- Coordinates performance review process and monitors monthly "Strategic, Training, and Achievement Review" (STAR) eligibility report; notifies managers of performance review due dates; prepares and provides review forms (e.g., STAR forms); and ensures review forms are
signed and properly filed.

- Coordinates and/or conducts training regarding employment benefits and safety; and schedules facilitators/trainers (e.g., in-store experts,
vendors) and training participants.

- Communicates announcements and information to managers and associates; maintains company bulletin boards (e.g., post stock prices,
post store system updates daily from LowesNet); and serves as site coordinator for company communication programs.

- Conducts candidate interviews.



- Coordinates events such as meetings and employee gatherings/celebrations (e.g., Holiday meals); and plans and makes arrangements for meeting/gathering locations, logistics, and meals.

- Greets customers and responds to customer inquiries; addresses and/or escalates customer complaints, and notifies manager of any procedure violations.

Minimum Qualifications


6 months experience as a Lowe's store associate AND skill in word processing and spreadsheet software.

OR 1 year experience in an office administrator, human resources, or supervisory role AND skill in word processing and

spreadsheet software.

OR Coursework toward an Associate's Degree or certificate program in Human Resources or Business Administration

AND skill in word processing and spreadsheet software.

AND High School Diploma or equivalent.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.