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in Milltown, NJ
Lead Retail Sales Associate - Full-time
•30 days ago
Hours | Full-time |
---|---|
Location | Milltown, NJ Milltown, New Jersey |
About this job
Location: NJ Joyce Kilmer
Unit Name: Travel Mart
Unit Code: 4NJTMT54
Hourly Rate (if applicable): 11.00
Summary:
The Lead Retail Associate is responsible for assisting other sales associates to maximize sales and customer service through coaching, counseling and mentoring; providing excellent service to all customers through direct salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in the store(s) and offering selection guidance to customers; performing all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager / Assistant Store Manager.
Essential Functions:
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Unit Name: Travel Mart
Unit Code: 4NJTMT54
Hourly Rate (if applicable): 11.00
Summary:
The Lead Retail Associate is responsible for assisting other sales associates to maximize sales and customer service through coaching, counseling and mentoring; providing excellent service to all customers through direct salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in the store(s) and offering selection guidance to customers; performing all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager / Assistant Store Manager.
Essential Functions:
- Performs all functions relating to the handling of merchandise or cash in accordance with corporate policies
- Administers all point of sale opening and closing procedures in accordance with corporate policy
- Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
- Ensures that all customers receive receipts on all purchases
- Operates cash register and receives payment from customer in cash or credit card, accurately counts and provides change to customers as required
- Communicates all merchandise needs or issues to appropriate supervisors
- Contributes to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise, following visual merchandising guidelines, and general store housekeeping duties
- Participates in physical inventory counts as required
- Requires a High School diploma or general education development (GED) diploma
- Requires a minimum of 6 months cash handling and customer service experience
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
- Ability to lift and/or move up to 40 pounds
- Requires the ability to bend, twist, and stand to perform normal job functions
- Experience in retail merchandise sales preferred
- Team leader experience preferred
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)