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in Richmond, VA

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Hours Full-time, Part-time
Location 200 Westgate Parkway, Suite 10
Richmond, Virginia

About this job

A typical day would consist of:


Review claims, identify the incident, determine coverage in accordance with the contract, conclude what, if any benefit applies and the amount to be reimbursed.


Responsible for paying or rejecting the claim in accordance with the terms and conditions of the insuring agreement.


Follow-up with customer either by letter, email or telephone call once the claim has been resolved.


Answer incoming telephone or email inquiries from customers regarding the status of their claim.


Send out claim forms to new customers as needed.


Enter determination and relevant notes into PeopleSoft in accordance with guidelines.


Collaborate with other departments as needed to verify or obtain missing information.


Research discrepancies and escalate questionable claims to Team Leader.


If you are interested, please create a profile at Staffmark.com or update your existing profile. Then forward your resume in word format to: RichmondWest@staffmark.com.





Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Requirements

*Reliable transportation
*Pass a background screening
*Able to work a 40 hour week without interruption
*detailed oriented and organized
*2-3 years of customer service related function
*Previous claims experience preferred