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in Monroeville, PA

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About this job

Banking Customer Service Representatives
Available immediately--we have numerous openings with a well establish banking network for Customer Service Representatives. $13-15/hour based on experience. Excellent customer service skills and professional demeanor needed. Must be able to work Monday through Friday and Saturday rotation. Openings in Monroeville, Murrysville, Lawrenceville, Shaler and McKnight Road/North Hills.
Position is responsible for assisting the customer with basic financial transactions, counseling on complex financial issues and servicing needs.
Position is responsible for direct marketing and cross selling of bank products and services to existing and potential customers.
Position has an active role in the leadership team that directs the sales and training initiatives of the office and may provide leadership to the tellers.
Qualification and requirements:
- Comfortable with technology such as computers, smartphones, tablets
- Excellent Customer Service skills and communication skills
- Professional appearnece
- Must be able to read financial statements, credit reports and tax returns
- Strong presentation skills
- Strong phone skills making outbound calls
- HS diploma or equiv / Assoc Degree + in business (preferred)
- 3+ yrs in CSR
- 3+ yrs in banking
- 2+ yrs in a referral / service orientated experience
- cash handling, sales, and team environment experience
Please forward your resume for review.
PLEASE NOTE--We typically respond to candidates through email. Please make sure that your email address on your resume is correct.


Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

Requirements

Associates Degree minimum
3 years customer service experience
3 years banking experience
Computer skills and accurate data entry