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Associate Client Support Consultant - Bilingual (English/Spanish) - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Miami, FL 33173 Miami, Florida |
About this job
ADP is hiring an Entry-Level Customer Service Consultant. In this position, you'll leverage our top-ranked training programs and world-class service guidelines to solve clients' challenges and fuel their business success.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
- Serve as a consultant in servicing ADP's products/technologies.
- Use breadth of expertise to support ADP's clients Solve client problems; taking a broad perspective to identify solutions.
- Work with direction to resolve issues and provide solutions; creative solutions must be reviewed by Manager/Director Leverage deep understanding of ADP's products and services to provide solutions to clients' issues and questions, exceeding clients' expectations and ensuring that clients understand the value of our products.
- Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience.
QUALIFICATIONS REQUIRED:
- At least 1 year in a customer service environment
- Bachelor's Degree or its equivalent in education and experience