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About this job

The primary function of the Customer Service Associate (CSA) Front End is to assist customers with all of their shopping needs. The CSA

Front End is required to respond to customer inquiries and support them throughout their shopping experience including promoting

customer loyalty plans and/or extended protection/replacement plans where appropriate. Duties also include processing customer sales

and returns by operating a cash register, handling internet and pick-up orders, looking up merchandise information for price matches, and

providing assistance to other team members as needed. The CSA Front End is also responsible for addressing customer complaints over

the phone and in person. The CSA Front End is expected to maintain a safe and secure work environment by conducting daily safety

reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks. Lastly, the CSA Front

End is responsible for completing all other duties as assigned.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.