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in Detroit, MI

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Hours Full-time, Part-time
Location Detroit, MI
Detroit, Michigan

About this job

Position Duties and Responsibilities Provide technical service and support to our customers, including: MTBs, dealers, and end-users, via: On-Site service at customer facilities using learned knowledge and experience of electro-mechanical assemblies, system operations, programming, and diagnosing of equipment problems In-House telephone support using an automated call distribution network (ACD) with heavy call volume maintaining department goals for time to answer and total log-in time Communica