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Hours Full-time, Part-time
Location Indianapolis, Indiana 46207
Indianapolis, Indiana

About this job



These individuals will work with a small team and be responsible for the following functions:
* Compiles invoice data and prepares invoices (such data includes: items sold, amounts due, credit terms, and dates of shipment)
- Ensures coding is correct for services provided and deadlines are met
* Enters invoice data into appropriate invoicing/billing system
* Provides customer support to internal departments and invoiced customers; attempts first call resolution by identifying, researching, and resolving customer issues; follows-up if first call resolution not possible.
* Educates customers on processes
* Completes call logs and reports for management
* Recognizes, documents, and alerts supervisor of trends in customer calls

MUST HAVE:
- 1+ year of invoicing experience (as a primary function of their role)
- 1+ year of heavy Microsoft Excel usage in previous role
- Experience following up with customers via telephone to explain and inquire about billing issues




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Aerotek is acting as an Employment Agency in relation to this vacancy.