The job below is no longer available.

You might also like

in Omaha, NE

  • $11.00 to $15.00
    Verified per hour
    Sol's Jewelry & Loan 29d ago
    Urgently hiring0.3 mi Use left and right arrow keys to navigate
  • Lumen Technologies 7h ago
    Urgently hiring0.1 mi Use left and right arrow keys to navigate
  • $25
    est. per hour
    Lumen Technologies 7h ago
    Urgently hiring0.1 mi Use left and right arrow keys to navigate
  • $14
    est. per hour
    DICK'S Sporting Goods 3d ago
    Urgently hiring5.2 mi Use left and right arrow keys to navigate
  • $14
    est. per hour
    DICK'S Sporting Goods 3d ago
    Urgently hiring5.2 mi Use left and right arrow keys to navigate
Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Omaha, NE
Omaha, Nebraska

About this job

Posting Date Mar 20, 2018
Job Number 18000SLQ
Job Category Sales and Marketing
Location Omaha Gbl Sls&Ctmr Care Campus, Omaha, Nebraska
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?

Job Summary
 
     Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
 
     Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
Responsibilities
  • Perform inventory search of hotel availability based on customer requests.  Negotiate and leverage customer’s need, acting as a liaison for National Group Sales, hotels and customers.
  • Secure most accurate match of Marriott product to the customer’s physical and financial needs. 
  • Match hotel need dates with customer’s needs – ensure an offering to each customer
  • Processes all leads in a timely manner.  Monitors, updates and communicates lead status to appropriate parties. 
  • Establish and maintain complete and up-to-date lead response information in SFA to ensure accurate reporting.
  • Complete lead entry of customer opportunities as requested by manager.
  • Provide coverage for Managers when needed, including assisting with customer needs, lead entry and any additional duties as requested. 
  • Maintains open communication with managers, properties, RSO’s, and markets as needed regarding lead status. 
  • Assists in closing on business to ensure team and departmental goals are met.
  • Run and organize necessary SFA reports as requested.
  • Compose and update response grids and customer communications whenever necessary.
  • Complete other projects and reports as assigned.
  • Assist with additional office coverage whenever necessary.
  • Responsible for assuming additional reasonable responsibilities as requested by management.
Job Skills/ Personal Competencies
  • MHRS/RHRS/CFR business strategies and cultures.
  • Group business needs of each of Marriott's Brands.
  • Microsoft Office, SFA, etc.
  • Product knowledge of hotels both domestic and international.
  • Communications
  • Uses active listening to ensure effective interactions with others.
  • Delivers clear, evenly paced presentations.
  • Tailors message to appropriate audience.
  • Provides effective written communications  - both formally and informally.
  • Uses technology appropriately when delivering presentations.
  • Financial Acumen
  • Articulates to the hotels/customers the financial benefits of a lead/proposal as it pertains to the hotel’s/customers business objectives.
  • Negotiation
  • Negotiates availability with hotels/RSOs based on customer needs  sales opportunities.
  • Influences hotel decisions that create mutual “wins.”
  • Sales Proficiency
  • Demonstrates selling skills e.g. objectives, benefits, features.
  • Relates customer needs to product capabilities. Is creative in working with hotels/RSOs for find appropriate fit for business.
Candidate Profile

Previous Experience

Executive Meeting Manager
Sales Assistant – MHRS, RHRS, Courtyard
Sales Coordinator - Courtyard
Convention Services Manager
Similar experience in external environment
 

Education or Certification

High School diploma or equivalent

Associate Degree (AA) from 2 year college and/or two to three years of related experience or training

Equivalent combination of education and experience

Hotel management training and reservations training desired          

Fluent English language both written and spoken

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.