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in Mason, OH

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Hours Full-time, Part-time
Location 9111 Duke Boulevard
Mason, Ohio

About this job

An Online Beauty Chat Agent acts as a beauty advisor to our customers by assisting them with product selection and recommending additional products. You'll be trained on the latest beauty trends, become an expert in product knowledge and build relationships with our customers.

Keys to Success:
  • Ability to own customer issues
  • Utilize active listening skills in order to take control and resolve
  • Adapt quickly to changing customer expectations and needs
  • Self-starter who is comfortable taking the initiative
  • Enthusiastic about learning the latest beauty trends
  • Strong decision-making abilities
  • Proficient writing skills
  • Excellent communication skills
  • Ability to navigate multiple computer applications and work from a dual monitor setup.
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The job descriptions linked to this page are not all inclusive. In addition, Macy's, Inc. reserves the right to amend these job descriptions at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.