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in Cincinnati, OH

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Hours Full-time
Location Cincinnati, OH
Cincinnati, Ohio

About this job

Total Staffing Solutions is seeking an experienced Inbound Call Center Representative. Great team environment and incentive based bonuses are available! If you have great customer service skills and enjoy solving problems, this will be a great fit for you!   Typical duties include:  Excellent Understanding of assigned catalogs materialExcellent customer service and communication skillsGreat people skills and ability to work in a team environmentAble to take direction (must be coachable)Must have good problem-solving skillsUpdates job knowledge by studying new product descriptions   Requirements and skills needed by our Call Center Representatives: Employee must be able to work minimum 4-hour shift for part time and an 8-hour shift for full time.Employee must be able to work at least one weekend day/evening.High School diploma or equivalent1-year minimum customer service experience or upscale equivalentStrong verbal communicationReading comprehensionAbility to solve customer concernsPositive attitudeMust pass background check Additional skills preferred: Ability to show empathy and talk the client through the process of placing an order, making returns, changing orders, fixing a problem, etc.    Put your passion to work! Total Staffing is here to take the stress out of your job search.  We understand it's not easy to find work and not every job is right for you.  We take the time to understand your skills, goals, and motivations in order to find the right fit for you. Whether it's a temporary position, temp to hire, or full time employment, we have the job for you.  Total Staffing will help you though the entire process, from the day you get hired, to orientation, to your first day on the job. If you are a qualified and interested candidate, please apply today! Cincinnati Enquirer. Keywords: Call Center Representative, Location: Cincinnati, OH - 45206