Customer Care Advocate

Make Your Next Career Move A Triple PlayGreat Job - Great Benefits - Great Environment As the nation's first & largest competitive provider of bundled cable TV, phone and high-speed internet service, RCN is proud to offer its employees a great team environment, exceptional rewards and limitless growth potential. If you have a proven track record of providing exceptional sales and customer service, consider a career at RCN. Customer Care Advocate Your responsibilities will include resolving billing and technical issues as well as inbound sales calls, help retain customers, up sell services and increase customer satisfaction• $12-$14 hr based on experience + commission and incentives• Word schedules available include afternoon and evening hours and weekends• Up to ten weeks of paid training is provided• Minimum of one year customer service experience or technical experience• Must possess a high school diploma or GED• Ability to solve complex issues is necessary RCN offers an excellent benefits package including competitive salary, incentive and bonus, health insurance, dental, vision, 401K, tuition assistance and career growth opportunities. View a complete listing of all career opportunities and apply Online at www.rcn.com/careers Training starts April 30, 2018 RCNwww.RCN.com We are proud to be EEO/AA employer M/F/D/VPA.MyOwnJobMatch.com. Keywords: Customer Service Representative, Location: Wilkes Barre, PA - 18702