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Hours Full-time, Part-time
Location 4423 E Dixon Blvd.,
Shelby, North Carolina

About this job



4423 E Dixon Blvd., Shelby, NC 28152


SERVICE BDC AGENTSHourly Plus Commission and Bonuses
Full-Time or Part-Time
Call Center Experience is a PLUS!

Apply online today and upload your Resume.


Renaldo Auto Mall is hiring now for Service BDC Agents for our growing Business Development Center. Both full-time and part-time positions are available. We are looking for energetic, outgoing, self-starters who are able to multi-task and thrive in a fast-paced environment. It is also important that candidates display excellent verbal and written communication and interpersonal skills.


Service BDC Agent - Job Responsibilities:

  • Handling all income and outgoing phone calls related to our service department
  • Set appointments
  • Respond to customer internet requests and questions
  • Contact customers based on marketing incentives and campaigns
  • Emphasize the quality and benefits of using our service department
  • Follow up with no-show customers
  • Follow up with customers regarding their experience at our dealership and to ensure customer satisfaction and retention.

Service BDC Agent - Job Requirements:

  • High school diploma or GED
  • Excellent phone skills
  • Strong computer skills
  • Ability to work as a team and independently
  • Automotive experience is helpful but not required
  • Call Center experience is helpful but not required

Service BDC Agent - Compensation: Hourly Pay plus commissions and bonuses 

Benefits: (full-time only):

  • Health Insurance (Blue Cross-Blue Shield)
  • 401(k) retirement savings plan
  • Short- and long-term disability insurance
  • Paid time off and holiday pay
  • Paid training

Renaldo Auto Mall is an Equal Opportunity Employer (EOE) that encourages minorities, females, veterans and those with disabilities to apply. All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and drug screen.