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technical support tech - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Denver, CO Denver, Colorado |
About this job
Requirements:?Able to assess customer needs and set expectations?Verify accuracy of business impact statement as provided by the customer?Perform with limited direction, problem verification by confirming a customer?s environment, error messages, and symptoms of a problem.?Able to troubleshoot common problems.?Use testing tools for troubleshooting?Researching moderate to complex cases using knowledge bases, documentation, etc.?Gather information to develop reproducible cases?Preparing, recommend
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