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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Wausau, WI
Wausau, Wisconsin

About this job

Provide guidance and assistance to internal customers, providers, claimants, and policyholders on inquiries and problems and explains processing procedures, etc. Identify and resolves discrepancies in transactions and documents reviewed; escalates difficult or questionable transactions to Supervisor for assistance in resolution. Maintain relationships with internal and/or external customers and providers to ensure timely processing of transactions; responds to customer/provider inquiries and cre