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in Roanoke, VA
customer service support technician - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Roanoke, VA Roanoke, Virginia |
About this job
MUST HAVE A BACHELOR DEGREE TO APPLY Answer a multi-line phone as the first point of contact for all claim related callsProvide a high level of client service to all external clients and providersInterfaces with other departments and staff to resolve concerns that cannot be resolved at the time of callFollows best practices, ensuring compliance with Company standards and policies strictly adhering to industry, state and federal regulationsKeeps the Support Team Leader informed of all activity ou