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call center complaints analyst - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Norfolk, VA Norfolk, Virginia |
About this job
What you will be doing:You will be responsible for reviewing and investigating complaints initiated by customers and oversees the complaint response process to facilitate timely resolutions and responses. This is a temp to permanent opportunity. Responsibilities:- Conduct complaint investigations and associated tasks to ensure complaint investigations are thorough, investigation conclusions are appropriate, appropriate procedures are followed and complaint investigations are conducted and closed
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